Conference Registration Terms and Conditions

Please review our policies below.

Payment Options

Credit Card: The registration system accepts Visa, Mastercard, American Express, and Discover. Credit cards are charged at the time of registration online.

For registrations made by TSIA members using a non-voucher payment type (i.e., credit card), registrants may request that a voucher be applied and a refund issued back to the original form of payment.

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Cancellation Policy

Cancellation Deadlines for Credit Card Registrations:

Refunds must be processed via email to events@tsia.com
Through April 22, 2025: full refund.
April 23 - April 26, 2025: refund, less a $150 transaction fee.
April 27, 2025 or later: no refunds, registration fee will be forfeited.

Cancellation Deadlines for Voucher Registrations:

Requests for voucher cancellations must be processed via email to events@tsia.com.
Through April 22, 2025: voucher processed cancellations will have the voucher restored to "available" status, with its original expiration date.
April 23, 2025 or later: voucher will be forfeited and remain in "redeemed" status.

Registrations by credit card or voucher that result in a no-show will not receive a refund.

Substitutions

Registrations by credit card or voucher that are unable to attend the conference may send a substitute until Friday, April 25, 2025. Please send substitution requests to events@tsia.com with the names of both the original and substitute registrant.

Group Registrations

If an individual is registering multiple people from a TSIA member or non-member company through the online registration platform, that individual must ensure that all registered participants are informed of their registration, they all agree to the registration terms and conditions, and they all agree to TSIA’s privacy policy noted here: https://www.tsia.com/legal-and-privacy.

Refund Processing

For requested refunds that meet the above-noted requirements, all refunds will be processed within 30 days of request.

Other Terms and Conditions

TSIA reserves the right and discretion to verify your relationship with TSIA and to determine if your attendance is appropriate.

Weapons Policy

Firearms and weapons of any kind are strictly prohibited at TSIA World conferences. This policy applies regardless of hotel policy and state or local carry and conceal laws.

Agenda Disclosure

Please note that speakers and topics are confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations, or cancellations of the speakers and/or topics. As such, TSIA reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our conference website as soon as possible.

Content Usage and Distribution

The materials and content presented at TSIA conferences, including but not limited to presentations, workshops, discussions, and documentation, are for personal use only. Attendees are strictly prohibited from downloading, recording, sharing, publishing, or distributing any conference content on social media platforms, AI assistants (i.e., ChatGPT, CoPilot, Gemini) or other similar platforms. Unauthorized distribution, whether by physical or digital means, is a violation of our terms and may result in legal action.

Photography and Recording Policy

TSIA does not permit conference attendees to use cameras or recording devices to record or livestream images, video, or audio of conference events sessions, speaker presentations, or performances. Because mobile devices are widely owned and used, we disclaim all liability for the conduct of attendees who record video, audio, or images of you or other attendees.

TSIA, however, uses its personnel or professional photographers to take photographs at the conference to memorialize the conference’s events and to spotlight the conference experience. Accordingly, we reserve the right to use photographs taken at the conference for marketing purposes including, but not limited to, posting the photographs on social media and our various websites, including them in print and/or email marketing campaigns, and distributing or displaying them in any and all media, and using any and all technologies, in existence now or in the future. By enrolling and attending the event, you irrevocably authorize TSIA to make such uses of photographs and to include and display your likeness and name and/or company without requiring compensation or additional permission for these purposes now or anytime in the future.

We also record audio and video of conference sessions and interviews of attendees, including but not limited to keynotes, fireside chats, breakout sessions, and tableside conversations at workshops and roundtables. TSIA audio and video recordings of mainstage and breakout sessions will be available on the TSIA Portal. Audio recordings of tableside conversations are for internal purposes only, such as capturing commentary and feedback about the conference. By enrolling and attending the event, you authorize TSIA to record this audio and video without requiring compensation or additional permission for these purposes.

Badge Scanning

As an attendee of the conference, you may be asked to scan your badge at various exhibit booths. When your badge is scanned by exhibitors and/or sponsors during the conference, you are opting in to receiving communications from that entity. You will be subject to their communications and privacy policy and will have to opt-out with them directly if you decide later to do so.

Third-Party Applications

TSIA partners with third-party application providers to enhance the attendee experience. As an attendee, you acknowledge that any third-party application TSIA uses for the event are developed and maintained by third-party providers. These third-party applications may have their own terms of use, conditions, privacy policies and practices that may differ from those of TSIA.