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The Road to Digital Transformation

To thrive, an OEM’s future toolkit must boast software-centric solutions, making them synonymous with software, Software as a Service (SaaS), and artificial intelligence (AI).
Field Services
For executives
October 5, 2023

The Evolving Landscape of AI Capabilities in the Tech World

The widespread proliferation of the internet transformed global communication, and now, generative AI stands at the cusp of another monumental shift. But, as with all technological advancements, it’s essential to discern between the transformative potential and the surrounding hype.
Cross-Functional
September
For executives
Thomas Lah
September 21, 2023

Silo Busting to Drive Profits and Growth: Attend TSIA World ENVISION 2023

"Silo Busting to Drive Profits and Growth" isn’t just a catchy phrase; it encapsulates a serious challenge that many tech companies grapple with on a daily basis.
Cross-Functional
September
For executives
September 18, 2023

The Power of Data: A Journey of Transformation and Success

Harnessing the Power of Data: A Journey of Transformation and Success. Industry Insights from TSIA’s 2023 World Interact Conference
Customer Success
For executives
Erin Horowitz
August 31, 2023

The Rise of Generative AI: Transforming Technology Offerings

In offering management, businesses are increasingly adopting AI to optimize workflows and boost efficiency.
Offering Management
For executives
Jasmine Pilar
August 17, 2023

Recurring Revenue Profitability: Innovation and Empowerment

Finding ways to boost recurring revenue profitability is a key goal for subscription-based companies. To achieve it, organizations must tap into their creative potential.
Customer Growth and Renewal
For executives
Erin Horowitz
August 10, 2023

Technology, People, & Sustainability in Customer Service

Sustainable customer service practices are discussed, the important roles of Technology, People, & Sustainability in Customer Service organizations.
Support Services
For executives
Erin Horowitz
August 3, 2023

Taking Customer Success from Art to Science

Customer success, once considered an art project, is now being approached as a science, with organizations seeking innovative tools and platforms to unlock their true potential.
Customer Success
For executives
Erin Horowitz
July 27, 2023

Thriving in the Future: Alignment in Professional Services

Aligning subscription offers with customer needs, metrics with business goals, and services and consulting portfolios with market demands.
Professional Services
For Department Leaders
Erin Horowitz
July 20, 2023

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