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AI in Data and Analytics

To harness the transformative potential of AI, organizations must adopt a strategic and sustainable approach that seamlessly blends technology and human expertise to boost productivity.
Cross-Functional
For managers
Erin Horowitz
November 30, 2023

Mastering Monetization: The Key to OEM Software Success

Free-to-fee models, transitioning from traditional license sales to subscription-based business models, hardware, software, AI, and services.
Field Services
For executives
Kevin Bowers
November 9, 2023

Busting Silos and Embracing Change

Let's dive into the key takeaways from TSIA's ENVISION 2023 conference, where industry experts explored how to dismantle silos, drive innovation, and thrive in an ever-changing landscape.
Cross-Functional
For Department Leaders
November 2, 2023

Software Solutions for Original Equipment Manufacturers (OEMs)

Original equipment manufacturers (OEMs) have a golden opportunity to boost recurring revenues. Yet, as with every opportunity, there come challenges.
Field Services
Kevin Bowers
October 26, 2023

Navigating the AI Landscape

While the path ahead for AI is still shrouded in some mystery, the event made one thing clear: we're at an exciting crossroads.
Cross-Functional
For executives
Erin Horowitz
October 19, 2023

AI-Powered Service Offering Management

AI-driven service portfolio optimization. Artificial Intelligence’s profound influence on a pivotal area: Offering Management.
Offering Management
Research Journeys
Hal Stanley
October 13, 2023

Content Development From AI to Z

As companies pivot to this new framework, there emerges a colossal challenge: How can businesses keep their learning content as agile and dynamic as their products and services?
Education Services
Research Journeys
Maria Manning-Chapman
October 13, 2023

Harnessing Predictive and Proactive AI

AI has shaped and will continue to shape predictive and proactive support in field services, support services, and supply chains. However, organizations are struggling to leverage and get total value from AI. Let’s explore why.
Support Services
Research Journeys
Vele Galovski
October 13, 2023

Enterprise AI in Technology and Service Operations

Discover industry best practices to deploy AI capabilities at an expansive scale, ensuring holistic integration and maximum return on investment.
Cross-Functional
Research Journeys
Thomas Lah
October 13, 2023

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