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So what is product management, and how does it differ from offering management?

Are you ready to unlock the secrets behind the AI-driven strategies transforming businesses today? As part of the TSIA INTERACT conference in Orlando, attendees had the unique opportunity to hear from Doug Schmitt, President of Dell Technologies Services, in an exclusive closing keynote.

During the pandemic, businesses worldwide seamlessly transitioned to remote work, showing remarkable resilience. According to a TSIA quick poll conducted in May 2020, a staggering 95% of organizations experienced minimal disruption to their operations. The future of work had arrived, and it was digital.

Many organizations in today’s hybrid work settings also grapple with problems like keeping employees engaged, boosting productivity, and retaining talent. We believe that reimagining how and when team members receive training can effectively address these issues. In this article, we’ll share strategies that successful organizations employ to enhance training in a hybrid environment and support the transition back to the office for support services teams.

It should come as no surprise that traditional onboarding methods are facing unprecedented challenges in the modern hybrid work world, as they rely on face-to-face interactions.

To harness the transformative potential of AI, organizations must adopt a strategic and sustainable approach that seamlessly blends technology and human expertise to boost productivity.

The potential benefits of incorporating AI into technology professional services are exciting for those looking to streamline and optimize their practices.

Unconscious bias affects almost every aspect of the workplace. Read to understand the impact unconscious bias has on diversity and ways to reduce its effects.

Learn how in-product performance support is helping to enhance the experience for customers, reduce support calls, and drive product adoption.