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LAER Efficient Product Development
Being successful in the as-a-service world requires becoming LAER Efficient, in which Product Management plays a pivotal role.
Offering Management
For managers
Optimizing Service Delivery - Costs and Experience
10 things we know from benchmarking equipment manufacturers about their customer experience. Optimizing service delivery for cost reduction and CX improvement.
Field Services
For executives
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LAER: The Roadmap for Revenue Growth
Achieve business growth and increase revenue at every stage of the customer life cycle with the LAER model (Land, Adopt, Expand, Renew).
Customer Growth and Renewal
For executives
Managed Technology Services Providers
How a well-developed managed services offering can benefit technology suppliers and their customers. Transforming from technology provider to managed services provider.
Managed Services
For executives
Technology Industry Trends in SaaS Pricing
Trends in Saas pricing models - quick tips and common mistakes to avoid when pricing software-as-a-service (SaaS) offers.
Offering Management
For executives
Are You Ready to Sell Technology Subscriptions?
Sales readiness for technology subscriptions. Learn how to cost-effectively grow tech revenues when your customers want their tech on a subscription basis.
CRO Council
For executives
Learning Subscription Renewals: What’s Your Strategy?
Subscription Renewals Strategy: Preserve your recurring revenue stream through successful learning subscription renewal.
Education Services
For managers
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