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The Vital Role of Renewal Specialists in Driving Profitable Revenue Growth
The renewal specialist serves as a central point of contact for clients, vendors, and internal teams responsible for managing technology subscriptions. T
Customer Growth and Renewal
For Department Leaders
5 Key Takeaways from TSIA World Interact 2023
The TSIA World Interact '23 conference was held from May 8 to 10, 2023 and was attended by more than 1,200 professionals from the technology and services industries–we are thrilled to say it was a huge success!
Cross-Functional
For executives
Who Owns Renewals and Upsells?
Join us as we investigate how you can successfully define who owns renewals and expansion and how your company can organize them to grow cost-effective revenue.
Customer Growth and Renewal
Customer Growth and Renewal
Building a Customer Success Profit Center
As technology companies navigate ongoing economic uncertainty, there has been a significant pivot to customer retention and a new focus on serving customers more cost-effectively.
Customer Success
For executives
Are Sales Specialists the Solution?
CROs have a purpose that goes beyond sales. While they are responsible for hitting the company’s numbers, they have a far more strategic remit: generating growth with an eye on profitability.
CRO Council
For executives
Embracing the Hybrid Work Environment: Navigating the Post-Pandemic New Normal
Over the past three years, our workplaces have experienced a makeover, transitioning from centralized setups to the very virtual and settling into a hybrid model.
Cross-Functional
For executives
What is Experience-Led Growth?
Experience-led growth (XLG) can be defined as a growth strategy focused on optimizing for effective and holistic customer experiences. Growth is realized by enabling the right experience, at the right time, via the preferred customer channel.
Offering Management
Offering Management
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