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What is Professional Services: A Quick Guide

What is Professional Services: A Quick Guide

As professional services are a central part of successful customer journey outcomes, it’s important to discuss some key questions about how to define them, especially as services convergence and the blurring of previously clear lines continue apace. So, what are professional services?
Professional Services
For executives
Bo DiMuccio
April 9, 2024
The State of the Chief Revenue Officer 2024

The State of the Chief Revenue Officer 2024

Are you ready to unlock the future of sales in the AI-driven era? “The State of the Chief Revenue Officer 2024” is your essential guide to navigating this landscape. As a chief revenue officer (CRO) or top executive, you know the dawn of AI brings both challenges and unprecedented opportunities. This report is tailor-made for you, offering groundbreaking insights into more innovative sales strategies that will revolutionize your approach.
CRO Council
For executives
Steve Frost
April 3, 2024
The State of Customer Growth and Renewal 2024

The State of Customer Growth and Renewal 2024

As 2024 unfolds, businesses like yours are navigating challenges, from the foggy forecasts of market conditions to the unpredictable waves of global geopolitical unrest. This year marks a critical juncture where the pursuit of profit collides with the imperative of revenue growth, pushing companies to the brink as they strive for profitable expansion amid tightening economic belts.
Customer Growth and Renewal
For executives
Jack Johnson
March 27, 2024
The State of Education Services 2024

The State of Education Services 2024

Are you ready to dive into the latest insights shaping the education services sector? Look no further than the “State of Education Services 2024” report, which delves into the most relevant trends impacting education organizations today.
Education Services
For executives
Maria Manning-Chapman
March 19, 2024
The State of Support Services 2024

The State of Support Services 2024

Are you looking for the key marketplace trends and critical capabilities in the technology industry that can help your support services organization thrive in 2024? Look no further. In the “State of Support Services 2024” report, you can gain access to the knowledge you need to steer your organization toward success in an era of transformation.
Support Services
For executives
Vele Galovski
March 14, 2024
The State of Managed Services 2024

The State of Managed Services 2024

In our comprehensive “State of Managed Services 2024” report, we unravel pivotal moments from the past year, shedding light on the challenges that managed services members encounter to equip you with invaluable knowledge, enabling you to confront these challenges head-on and chart a course toward sustained success.
Managed Services
For executives
Luke Ronkowski
March 11, 2024
The State of Offering Management 2024

The State of Offering Management 2024

Creating compelling products and services is crucial. But how do industry leaders navigate this complex landscape? Enter offering management.
Offering Management
For executives
Hal Stanley
March 7, 2024
 The State of Technology Services 2024

The State of Technology Services 2024

If you’re ready to explore the game-changing opportunities AI presents to technology services operations, you’re in the right place. This latest report dives deep into AI’s potential to revolutionize your business in 2024.
Cross-Functional
For executives
George Humphrey
February 20, 2024
The State of Customer Success 2024

The State of Customer Success 2024

Ever wonder what it takes to truly succeed in today’s fast-paced world of customer success? Well, we’ve got you covered! Our latest report, “The State of Customer Success 2024,” is packed with all of the information you need to stay ahead of the game.
Customer Success
For executives
Stephen Fulkerson
February 20, 2024

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