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Product Management Collaboration Not Competition

Product Management Collaboration Not Competition

Understand how collaboration between product management and service portfolio management allows tech companies to master the complete XaaS offer lifecycle.
Offering Management
For Department Leaders
Hal Stanley
September 17, 2020
Developing Vertical Capabilities to Drive Revenue Growth

Developing Vertical Capabilities to Drive Revenue Growth

Vertical revenue growth: Find out why technology sales leaders are changing their sales strategy to be more focused on customer outcomes.
CRO Council
For Department Leaders
Steve Frost
February 11, 2020
6 Top Elements of an Effective Employee Retention Program

6 Top Elements of an Effective Employee Retention Program

Employee Retention Programs: 6 elements you need to have in your employee retention program in order to keep your top talent.
Support Services
For Department Leaders
Dave Baca
January 30, 2020
How to Build a Service Portfolio Management Function

How to Build a Service Portfolio Management Function

Service portfolio optimizations: Learn how to build a service portfolio management function within your organization, starting with these 5 tips.
Customer Growth and Renewal
For Department Leaders
Hal Stanley
January 14, 2020
A Brief Guide to Customer Success

A Brief Guide to Customer Success

Customer success program basics: Get a quick guide to all things customer success, including what a customer success organization looks like.
Customer Success
For Department Leaders
Stephen Fulkerson
December 10, 2019
Increase Revenue Through a Segmented Renewal Sales Strategy

Increase Revenue Through a Segmented Renewal Sales Strategy

Renewal sales strategy recommendations for technology companies to drive more revenue through a segmented renewal strategy.
Customer Growth and Renewal
For Department Leaders
Jack Johnson
July 18, 2019
3 Tips for a Successful Professional Services Organization

3 Tips for a Successful Professional Services Organization

Find out how successful professional services organizations are defending their existing product-focused business while adapting to industry trends.
Professional Services
For Department Leaders
Bo DiMuccio
July 10, 2019
Scaling B2B Customer Success Operations

Scaling B2B Customer Success Operations

Digital Customer Success: Six opportunities for scaling your B2B customer success organization. Technology, Partners, and more.
Customer Success
For Department Leaders
Stephen Fulkerson
May 16, 2019
How to Increase Revenue Responsibility Within Customer Success

How to Increase Revenue Responsibility Within Customer Success

Should Customer Success own some portion of your company’s revenue? In this post, I’m going to share the reason why, and offer 3 tips you can use to get started.
Customer Success
For Department Leaders
Stephen Fulkerson
April 4, 2019

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