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Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
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Your Guide to Selling Managed Services
This blog can serve as a roadmap for selling managed services effectively. Find out what it really takes to sell managed services
Managed Services
For executives
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What is Field Services? A Quick Guide
Field services refers to any work conducted at a customer site where your products are installed. For example, in the enterprise IT, industrial equipment, and healthcare technology industries, field services involves managing the installation, maintenance, or repair of hardware or equipment installed “in the field”.
Field Services
For managers
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LAER Efficient Product Development
Being successful in the as-a-service world requires becoming LAER Efficient, in which Product Management plays a pivotal role.
Offering Management
For managers
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Optimizing Service Delivery - Costs and Experience
10 things we know from benchmarking equipment manufacturers about their customer experience. Optimizing service delivery for cost reduction and CX improvement.
Field Services
For executives
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LAER: The Roadmap for Revenue Growth
Achieve business growth and increase revenue at every stage of the customer life cycle with the LAER model (Land, Adopt, Expand, Renew).
Customer Growth and Renewal
For executives
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Managed Technology Services Providers
How a well-developed managed services offering can benefit technology suppliers and their customers. Transforming from technology provider to managed services provider.
Managed Services
For executives
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Technology Industry Trends in SaaS Pricing
Trends in Saas pricing models - quick tips and common mistakes to avoid when pricing software-as-a-service (SaaS) offers.
Offering Management
For executives
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