Welcome to the
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Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
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5 Key Takeaways from TSIA World Interact 2023
The TSIA World Interact '23 conference was held from May 8 to 10, 2023 and was attended by more than 1,200 professionals from the technology and services industries–we are thrilled to say it was a huge success!
Cross-Functional
For executives
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Who Owns Renewals and Upsells?
Join us as we investigate how you can successfully define who owns renewals and expansion and how your company can organize them to grow cost-effective revenue.
Customer Growth and Renewal
Customer Growth and Renewal
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Building a Customer Success Profit Center
As technology companies navigate ongoing economic uncertainty, there has been a significant pivot to customer retention and a new focus on serving customers more cost-effectively.
Customer Success
For executives
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Are Sales Specialists the Solution?
CROs have a purpose that goes beyond sales. While they are responsible for hitting the company’s numbers, they have a far more strategic remit: generating growth with an eye on profitability.
CRO Council
For executives
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Moving to a Professional Services Subscription Model
Subscription services is the new, appealing model for many professional services organizations. Delivering recurring revenue is considered higher value toward the overall valuation of the company.
Professional Services
For executives
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AI in Tech: From Buzzword to Business Backbone
Imagine a world where artificial intelligence (AI) isn’t just a buzzword, but the very backbone of your company. It’s not a distant dream; it’s a reality that many forward-thinking CEOs embrace today.
Cross-Functional
For executives
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Embracing the Hybrid Work Environment: Navigating the Post-Pandemic New Normal
Over the past three years, our workplaces have experienced a makeover, transitioning from centralized setups to the very virtual and settling into a hybrid model.
Cross-Functional
For executives
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What is Experience-Led Growth?
Experience-led growth (XLG) can be defined as a growth strategy focused on optimizing for effective and holistic customer experiences. Growth is realized by enabling the right experience, at the right time, via the preferred customer channel.
Offering Management
Offering Management
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