Explore the Agenda for TSIA World ENVISION
ENVISION is a must-attend event for anyone interested in Transforming the B2B Customer Lifecycle.
This conference unites a large community of tech executives and professionals to network, connect, and discover products and solutions in the EnvisionExpo in Las Vegas, October 21-23.
*The agenda is subject to change. All sessions are first-come, first-served.
mon-october-21-5-00-pm---6-00-pm, mon-october-21-8-00-am---6-00-pm, mon-october-21-1-00-pm---1-40-pm, mon-october-21-2-00-pm---2-40-pm, mon-october-21-3-00-pm---3-40-pm, mon-october-21-4-00-pm---4-40-pm, mon-october-21-5-00-pm---7-00-pm
Monday, October 21, 2024
tue-october-22-12-15-pm---12-35-pm, tue-october-22-12-55-pm---1-15-pm, tue-october-22-1-35-pm---1-55-pm, tues-october-22-7-30-am---5-30-pm, tues-october-22-8-00-am---9-00-am, tues-october-22-9-00-am---12-00-pm, tues-october-22-12-00-pm---7-00-pm, tues-october-22-12-00-pm---2-00-pm, tues-october-22-2-10-pm---2-40-pm, tues-october-22-3-00-pm---3-30-pm, tues-october-22-3-50-pm---4-50-pm, tues-october-22-5-00-pm---5-45-pm, tues-october-22-5-00-pm---7-00-pm
Tuesday, October 22, 2024
wed-october-23-12-15-pm---12-35-pm, wed-october-23-12-55-pm---1-15-pm, wed-october-23-1-35-pm---1-55-pm, wed-october-23-7-30-am---2-00-pm, wed-october-23-8-00-am---9-00-am, wed-october-23-9-00-am---11-00-am, wed-october-23-10-00-am---3-00-pm, wed-october-23-10-00-am---2-00-pm, wed-october-23-11-20-am---11-50-am, wed-october-23-12-00-pm---2-00-pm, wed-october-23-2-00-pm---2-30-pm, wed-october-23-2-45-pm---3-15-pm
Wednesday, October 23, 2024
the-power-of-data-driven-services-for-industrial-equipment-companies
2:00 PM - 4:40 PM
2:00 PM - 4:40 PM
tue-may-7-upscale-cx-improve-engineer-productivity-through-gen-ai, ai-and-ml-transforming-professional-services, managed-services-innovations-with-generative-ai, research-journey-readout-content-development-from-ai-to-z, seamless-end-to-end-infusion-of-ai-into-customer-success, table-discussions-offering-management-and-ai, the-ai-state-of-play-in-professional-services
11:20 AM - 11:50 AM
11:20 AM - 11:50 AM
asset-lifecycle-management-maximizes-revenue, tue-may-7-advances-in-resource-management-for-services-and-success-teams, tue-may-7-devrev-case-study-optimizing-customer-and-developer-journeys-with-ai
12:15 PM - 12:35 PM
12:15 PM - 12:35 PM
tue-may-7-tired-of-buzzwords-five-real-life-examples-of-ai-in-post-sales, tue-may-7-strategize-improve-scale-accelas-ai-fueled-journey-from-good-to-great-digital-support-experiences, tue-may-7-ais-potential-for-professional-services
12:50 PM - 1:10 PM
12:50 PM - 1:10 PM
tue-may-7-digital-transformation-nobody-told-the-dinosaurs-they-were-dead, tue-may-7-are-you-ready-elevate-your-customer-data-for-enterprise-ai-with-outcome-based-scoring, tue-may-7-better-together-inside-the-newly-merged-totango-catalyst-customer-success-powerhouse
1:25 PM - 1:45 PM
1:25 PM - 1:45 PM
tue-may-7-unlocking-the-power-of-ai-key-strategies-for-preparing-your-systems, tue-may-7-assessing-ai-maturity-for-professional-services-teams, tue-may-7-ai-results-in-production-deploying-service-resolution-intelligence-in-technical-support, tue-may-7-when-and-where-to-leverage-human-first-ai-in-customer-success, tue-may-7-the-race-to-roi-with-genai, tue-may-7-the-blueprint-for-intelligent-services-smarter-sales-delivery-of-subscription-services
2:00 PM - 2:30 PM
2:00 PM - 2:30 PM
ask-the-experts-ai-and-aplaer---leveraging-data-analytics-and-ai-across-the-customer-lifecycle, ask-the-experts-ai-and-automation-in-managed-services, ask-the-experts-current-uses-and-benefits-of-ai-in-professional-services, ask-the-experts-getting-started-with-ai-opportunities-and-obstacles, ask-the-experts-innovation-challenges-with-ai-in-cs-how-to-transition-from-pack-follower-to-pack-leader, ask-the-experts-leadership-perspectives-on-ai-in-offering-management, ask-the-experts-the-total-cost-to-serve-in-the-ai-era
2:50 PM - 3:50 PM
2:50 PM - 3:50 PM
executive-panel-deploying-ai-to-optimize-customer-outcomes-and-financial-results
4:00 PM - 5:00 PM
4:00 PM - 5:00 PM
tue-may-7-women-of-the-c-suite-fundraiser-panel---sponsored-by-totango-catalyst
7:00 PM - 9:00 PM
7:00 PM - 9:00 PM
research-journey-readout-ai-powered-offering-management, ai-powered-services-convergence, delivering-ai-driven-proactive-and-guided-support-within-cloud-and-on-prem-products-to-enlighten-customers, customer-success-leveraging-ai-to-boost-proactive-customer-engagement-roi, leveraging-aiops-to-reduce-saas-outages, from-hype-to-higher-engagement-a-journey-into-ai-integration-for-enhanced-learning-experiences-at-sap-learning
9:00 AM - 9:30 AM
9:00 AM - 9:30 AM
wed-may-8-best-practices-for-genai-use-case-prioritization-with-dell-digital, accelerated-content-development-with-ai, addressing-hurdles-strategies-for-successfully-initiating-ai-implementations, applying-ai-to-the-enterprise-software-sales-cycle, customer-value-enhancement-in-the-ai-age, how-psos-can-leverage-ai-for-resource-management
9:50 AM - 10:20 AM
9:50 AM - 10:20 AM
wed-may-8-transformative-radical-real-ais-promise-for-corporate-learning-and-development, wed-may-8-successful-gen-ai-use-cases-for-cx-ps-leaders-idea-to-result---proven-playbook-for-definitive-outcome-in-120-days, wed-may-8-rethinking-your-ps-delivery-model-for-2024-ai-and-beyond, wed-may-8-how-to-10x-your-help-desk-efficiency-with-a-genai-support-agent
10:40 AM - 11:10 AM
10:40 AM - 11:10 AM
wed-may-8-turn-sales-analytics-data-into-actionable-insights, failing-fast-to-learn-fast-with-ai-powered-learning, leveraging-ai-for-prescriptive-and-predictive-customer-health, research-journey-readout-ai-for-predictive-and-proactive-support, transform-the-customer-implementation-journey-with-generative-ai
11:30 AM - 12:00 PM
11:30 AM - 12:00 PM
customer-lifecycle-management-maximizes-revenue, wed-may-8-maximizing-support-efficiency---sutherlands-genai-infused-knowledge-base-transformation
12:30 PM - 12:50 PM
12:30 PM - 12:50 PM
mon-october-21-envisionexpo-open, mon-october-21-welcome-reception
5:00 PM - 7:00 PM
5:00 PM - 7:00 PM
tues-october-22-envisionexpo-open, tues-october-22-headshot-lounge
12:00 PM - 7:00 PM
12:00 PM - 7:00 PM
tues-october-22-networking-reception, tues-october-22-envisionexpo-open
5:00 PM - 7:00 PM
5:00 PM - 7:00 PM
What Kind of Sessions Should I Expect at TSIA World ENVISION?
Interactive Breakouts: Engage with speakers and attendees via polling, live Q&A, and discussion in fireside chats, panels, and more.
Mainstage Presentations (Keynotes and General Sessions): Thought leaders and the biggest names in tech share insight and guidance for today’s ever-changing business environment.
Theater Sessions and Technology Solutions: Learn how technology provides ways to solve strategic business challenges, with a focus on AI and emerging Gen-AI capabilities.