Performance Optimizer

Transform onboarding and accelerate your growth

Optimize offer design, improve sales capabilities, evolve delivery operations, and drive profitable growth with TSIA’s industry-leading benchmarking.
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Discover hidden opportunities

Uncover gaps in your Managed Services metrics, and turn them into growth opportunities by addressing key performance drivers:

Client Onboarding Time

Benchmark your onboarding efficiency to streamline processes and improve client satisfaction.

New Offer Days-to-Market

Track your time-to-market to evaluate initiative effectiveness and drive innovation.

Proactive Incident Detection

Measure your detection rates to reduce inefficiencies and prevent reactive incident management.

Recurring Revenue Growth and Sales Deal Time

Compare and evaluate sales metrics to accelerate revenue growth and optimize deal cycles.

Create standard and repeatable offers with an executable, measurable, Managed Services strategy

Empower your organization with relevant, free insights and prioritized action.

Benchmarking results

Compare your performance to industry leaders and understand the metrics that lead to Managed Services success.

Actionable recommendations

Receive tailored initiatives that help optimize offer design, improve sales, and address your organization’s specific needs.

Prioritized initiatives

Identify high-impact areas to improve in ordered importance.

Integrated Support

Drive effective change across critical performance gaps, with expert support every step of the way. Understand where you are, where you need to be, and how to get there.

No cost, just clarity.
Unlock free benchmarking.

Right now, TSIA is offering a free version of Performance Optimizer, tailored specifically toward your Customer Success organization.
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What Managed Services leaders are saying

Benchmarking with TSIA gives our company a very strong set of actionable items. It also gives us what we need for "Dare to Compare" ourselves against the other companies in Managed Services.

Jeff Todd, Director, HPE Managed Services, Hewlett Packard Enterprise (HPE)

Explore the TSIA Portal

Your free TSIA Portal account gives you access to the tailored insights, strategies, and tactics you need to grow your organization and career.
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