Company Description
Printfection is the ultimate swag management platform for marketing, customer success, and sales teams. Elevate your brand and streamline your initiatives with a comprehensive solution where you create, warehouse, and distribute high-quality branded merch to engage customers and prospects (save some for employees, too)! Drive lead generation, boost brand awareness, and foster customer loyalty through powerful direct mail campaigns, memorable rewards, and seamless event coordination. With Printfection, you can optimize your campaign efforts and leave a lasting impression.
Three Competitive Differentiators
All-In-One
Printfection is a full-service swag management platform that productsourcing, decoration, warehousing, fulfillment, kitting, and distribution. This Means you don't have to worry about coordinating vendors, spreadsheets, ormanaging logistics.
Dedicated Support
Printfection offers dedicated support from a large team of merchandise experts who can help your current trends, budgets, timelines, customs restrictions. They are also well equipped to help you with graphic design & shipment tracking.
Powerful Integrations
Printfection seamlessly integrates with your existing marketing andsales technology stack. Connect with popular CRMs, marketing automation platforms, and other tools to automate swag workflows and gain valuable insights.
Resources
Printfection - Full Overview PDF
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Business Outcomes
Key Performance Indicators (KPIs): Support Services
Improve CSAT and first-call resolution, and make your agents more proficient by putting the most relevant, case-specific information at their fingertips as they engage with customers.
Knowledge Management Best Practices
Gather information from everywhere, any source, any silo, no matter how unstructured, and unify the relevant results in a single user interface.
Top Trends for Self-Service
Today’s empowered customers want to solve issues on their own. Why stand in their way? Coveo helps you deliver AI-powered search within your self-service site so customers can easily and quickly find the most relevant solutions.
