Company Description
At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative companies, like Amazon, Google, Meta, X (Twitter), and Verizon, turn customer and partner education into deeper engagement and increased revenue. Whether you’re onboarding new customers, certifying partners, or delivering product education, Intellum empowers organizations to design scalable, personalized learning experiences that lead to real business outcomes. Built on decades of experience, the Intellum Platform gives you complete control over every aspect of your learning initiatives. With our all-in-one solution, you can create, manage, and continuously improve your educational programs—ensuring that your audiences stay engaged, informed, and connected to your brand. Our platform is designed to meet the demands of large, fast-moving companies by delivering a seamless, data-driven learning experience that grows with you.
Three Competitive Differentiators
Captivating Learner Experience
Creates a fully branded, consumer-grade learning experience that drives engagement and retention. Intellum’s intuitive UI eliminates distractions,surfaces the most relevant content for each learner, and makes learning effortless—so users spend less time searching and more time learning.
Effortless Administration & Scale
Delivers best-in-class administrative tools that automate learning atscale—so teams can manage large, complex programs with ease. Intellum’s dynamic learner segmentation, auto-enrollment, and deep integrations with HRIS, CRM,and BI tools eliminate manual work, ensuring learning reaches the right people at the right time.
Powerful Data for Smarter Decisions
Goes beyond basic tracking to provide the industry’s most comprehensive learning analytics. Intellum captures every learner interaction, offering deep insights into engagement, knowledge retention, and business impact—so organizations can directly tie learning initiatives to revenue growth, product adoption, retention, and more.
Resources
Intellum Case Studies
Reports & Resources
Webinar Library
Connect With Us
LinkedIn
Business Outcomes
Key Performance Indicators (KPIs): Support Services
Improve CSAT and first-call resolution, and make your agents more proficient by putting the most relevant, case-specific information at their fingertips as they engage with customers.
Knowledge Management Best Practices
Gather information from everywhere, any source, any silo, no matter how unstructured, and unify the relevant results in a single user interface.
Top Trends for Self-Service
Today’s empowered customers want to solve issues on their own. Why stand in their way? Coveo helps you deliver AI-powered search within your self-service site so customers can easily and quickly find the most relevant solutions.
