Coveo

Category
Professional Services Automation/Project Monetization
,
Meet your 
Accelo
 Contact

Aaron Ramaekers

Senior Vice President Marketing
aaron.ramaekers@accelo.com
aaron.ramaekers@accelo.com
LinkedIn
Company Description
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and scalable success.

Three Competitive Differentiators 

Workflow Flexibility to Support Your Unique Business

Accelo delivers the critical functional components of traditional PSA solutions but in an architecture that enables seamless alignment to the way you sell and deliver your services.

Unparalleled, Unified Visibility & Contextual Insight

By connecting your firm’s operational data, project work data, and customer communications in a single platform, Accelo provides unmatched visibility and contextual insight that reveals issues earlier and empowers you to deliver better project financials and client outcomes.

The Strategic Growth Partner for Professional Services Organizations

Built specifically to serve professional services organizations, Accelounites expertise, technology, and innovation to propel teams, firms, andagencies along their growth and maturity journeys.

 

Customer Testimonial

“When we looked at all of our user requirements and every part of our internal processes and we stacked Accelo up against them, it had everything we needed. It was a perfect fit.”

John Kay, CEO, Realize Strategies

“We’ve moved from being experienced people making decisions based on their gut instinct to a data-driven organization."

Nathan Thomas, Chief Operating Officer, Tambla

"We’ve been able to make better business decisions because of the quality of the data we’ve got. Everything’s being captured. We know that the time information, the budget information & the profit / job are all accurate now."

Martin Gamble, CEO & Managing Director, Gamcorp

 

Resources

Operating System for Profitable Growth Guide

The Future of AI in Professional Services Automation

Request an Accelo Demo

 

Connect With Us

LinkedIn

YouTube

Contact Us

Business Outcomes

Key Performance Indicators (KPIs): Support Services

Improve CSAT and first-call resolution, and make your agents more proficient by putting the most relevant, case-specific information at their fingertips as they engage with customers.

Knowledge Management Best Practices

Gather information from everywhere, any source, any silo, no matter how unstructured, and unify the relevant results in a single user interface.

Top Trends for Self-Service

Today’s empowered customers want to solve issues on their own. Why stand in their way? Coveo helps you deliver AI-powered search within your self-service site so customers can easily and quickly find the most relevant solutions.