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Adam Beeson
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adam.beeson@tsia.com
847-867-0048

15 Customer Experience Predictions for 2025

Edward Chiu, co-CEO of Totango + Catalyst, leads a customer growth platform that maximizes customer lifetime value and drives revenue.
Forbes
August 7, 2024

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TSIA Announcements

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TSIA Launches Its Second Set of Research Journeys for 2024

TSIA, the leading research and advisory firm for technology and service organizations, today announced their latest round of Research Journeys, tackling the toughest business challenges facing the industry.
2024
Announcement
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TSIA
October 23, 2024

TSIA Announces Winners of the 2024 Star Awards

TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology service organizations, is excited to announce the finalists and recipients of the 2024 Star Awards. 
2024
Announcement
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TSIA
September 24, 2024

TSIA Adds Three Leaders to Industry Influencing Executive Advisory Board

TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology and service organizations, recently named three new members to TSIA's Executive...
2024
Announcement
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TSIA
July 30, 2024

TSIA Names Smartsheet's CCO, Michael Hubbard, to Executive Advisory Board

TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology and service organizations, recently named Michael Hubbard as the newest member of TSIA's Executive Advisory...
2024
Announcement
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TSIA
May 29, 2024

TSIA Launches the Newest Set of Research Journeys

TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology and service organizations, today announced their latest round of Research Journeys, tackling the toughest business challenges facing the technology...
2024
Launch
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TSIA
May 8, 2024

The New TSIA Portal: Bringing Proprietary Insights to Professionals

TSIA (Technology & Services Industry Association), the leading subscription-based research and advisory firm for technology and service organizations, announced today the launch of the new TSIA Portal, designed to give...
2024
Launch
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TSIA
February 20, 2024

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Featured in

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The Evolution of Customer Success in the Age of AI

Customer success (CS) has become a cornerstone of modern business, especially within the SaaS industry. Customer success is one of the largest service functions in the technology industry, and therefore also one of the most expensive...
2024
Byline
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Business News This Week
March 29, 2024

News from the week beginning 18th March 2024

Last week, SoftIron launched VM Squared, an alternative to VMware’s vSphere product suite. Apica has formed a technology partnership with Boomi that will see its observability platform powering the observability of Boomi...
2024
Article
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Enterprise Times
March 25, 2024

Experience Matters

Think of it as a paradox of managed services today: the more MSPs prosper in aggregate, the harder it is for them to prosper alone...
2024
Interview
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Channelholic
February 23, 2024

The New TSIA Portal: Bringing Proprietary Insights to Professionals

SAN DIEGO, Feb. 20, 2024 /PRNewswire/ -- TSIA (Technology & Services Industry Association), the leading subscription-based research and advisory firm for technology and service organizations, announced today the launch...
2024
Announcement
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Yahoo! Finance
February 20, 2024

Cementing The AI Business Model Foundation

Adopting AI technology into modern business models is one of the most significant industry evolutions we’ve experienced since the advent of the internet. Without question, AI has fundamentally disrupted the operating model of technology...
2024
Byline
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Forbes
February 14, 2024

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023