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Adam Beeson
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adam.beeson@tsia.com
847-867-0048

15 Customer Experience Predictions for 2025

Edward Chiu, co-CEO of Totango + Catalyst, leads a customer growth platform that maximizes customer lifetime value and drives revenue.
Forbes
August 7, 2024

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TSIA Announcements

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TSIA Recognizes Support Staff Excellence Certification for CSC and Brightcove in 2023

The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology and service organizations, announced today the technology companies who have achieved Level I and Level II Support Staff Excellence...
2023
Award
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TSIA
October 31, 2023

TSIA's Research Journeys to Crack the Code on Implementing AI

The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology and service organizations, today announced that their latest round of Research Journeys will...
2023
Launch
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TSIA
October 17, 2023

TSIA Announces Recipients of the 2023 STAR Awards

The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology service organizations, is excited to announce the finalists and recipients of the 2023 STAR Awards...
2023
Award
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TSIA
September 26, 2023

TSIA Welcomes Martin Dove as Chief Revenue Officer to Accelerate Growth and Innovation

The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology service organizations, is excited to announce the appointment of Martin Dove as its new chief revenue officer...
2023
Announcement
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TSIA
August 30, 2023

TSIA Unveils a First of its Kind Initiative Called Research Journeys

Today the Technology & Services Industry Association (TSIA) launched a new research program to solve some of the most complex business challenges facing the tech industry. This program, dubbed TSIA Research Journeys...
2023
Launch
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TSIA
May 8, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Featured in

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2905: How AI is Transforming Tech Companies from the Inside Out

What does the future hold for tech companies as AI continues to evolve and integrate into their operations? In this episode of Tech Talks Daily, I sit down with Thomas Lah, the Executive Director and Executive VP of the Technology & Services...
2024
Byline
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Tech Blog Writer
May 24, 2024

How AI is Transforming Tech Companies from the Inside Out

What does the future hold for tech companies as AI continues to evolve and integrate into their operations? In this episode of Tech Talks Daily, I sit down with Thomas Lah, the Executive Director and Executive VP of the Technology & Services...
2024
Byline
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CIO Water Cooler
May 23, 2024

TSIA Launches the Newest Set of Research Journeys

SAN DIEGO, May 8, 2024 /PRNewswire/ -- TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology and service organizations, today announced their latest round of Research Journeys, tackling the toughest...
2024
Announcement
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Seeking Alpha
May 8, 2024

Can AI drive PSOs away from Spreadsheets to manage their business?

Certinia has published a report that looks at the opportunities and challenges facing professional services organisations (PSOs) in 2024. The Global Service Dynamics 2024 Report (registration required) is based on a survey...
2024
Article
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Enterprise Times
May 2, 2024

Embracing How AI Will Transform the Industrial Sector

The world has changed, and the cliche that all companies are tech companies is quickly becoming an undeniable reality. For example, did you know that major power companies are now using drones and AI-powered video to...
2024
Byline
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IMPO
April 26, 2024

Beyond Content Creation: 16 Innovative AI Applications

There’s no doubt that one of the hottest tech topics lately is leveraging generative artificial intelligence to produce content. From marketing emails to proposals to bespoke graphics to software code, GenAI is streamlining processes
2024
Article
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Forbes
April 22, 2024

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023

Breaking Down the Barriers

The TSIA World ENVISION 2023 conference is around the corner, promising insights and new ideas. This year, at the ARIA Resort & Casino, from October 16-18, we're honing in on the theme: "Silo Busting for Profits and Growth.
Steve Frost
November 30, 2023