Welcome to the TSIA Blog
Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
State of the Technology Industry 2025: Key Trends and Challenges Facing Technology Companies
Explore the transformative trends shaping 2025 in enterprise technology. Learn about AI-driven disruption, reengineering go-to-market models, and evolving pricing strategies to stay competitive.
Cross-Functional
Executive Leadership
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Introducing TSIA Intelligence: Your AI Content Assistant
The AI Content Assistant is a personalized AI-driven assistant that ensures you can get the most out of TSIA’s research, helping you uncover insights tailored to your needs. Experience TSIA Intelligence: AI Content Assistant now.
Cross-Functional
6 Tactics for Achieving Your Strategic Plan
Learn six actionable tactics to create a focused, results-driven strategic plan that aligns your team, tracks progress, and achieves your business goals. Transform your strategy into measurable success with these expert tips.
Cross-Functional
For Department Leaders
How HPE and Schneider Electric Are Driving Innovation Through AI and Digital Transformation
Discover how Hewlett Packard Enterprise (HPE) and Schneider Electric drive innovation, resilience, and adaptability through AI and digital transformation. Learn key strategies to future-proof your business and stay competitive in an ever-evolving market.
Cross-Functional
Operationalizing AI
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How To Improve the Value of Life-Cycle Services: Key Strategies for Success
Discover key strategies for improving the value of life-cycle services, from smarter customer segmentation and AI-powered tools to serviceability by design. Learn how to drive revenue growth, enhance customer satisfaction, and achieve long-term success.
Audience Industry and Professional: Department leaders
Cross-Functional
For Department Leaders
How Leading Companies Are Redefining Service and Delivery With AI and Innovation
Discover how leading companies transform service and delivery operations with AI, self-service tools, and customer-centric strategies. Learn actionable insights to drive measurable outcomes, enhance customer satisfaction, and turn support into a growth engine.
Cross-Functional
For Department Leaders
Why AI Adoption Is Key to Successful B2B Customer-Centric Strategies
Discover how AI transforms the B2B customer lifecycle by reducing complexity, improving efficiency, and driving real value. Learn key insights and strategies to optimize your customer success, sales, and services teams for sustainable growth.
Cross-Functional
For executives
Managed Services vs. Professional Services: What’s the Difference?
Discover the differences between managed services vs. professional services, and learn how to strategically use both to drive technology adoption, improve customer outcomes, and sustain value over time.
Managed Services
Managed Services
The Current and Future State of AI in Professional Services
Explore how professional services organizations use AI today and what’s next for AI adoption. Discover key insights, challenges, and strategies to stay ahead in the AI revolution. Follow TSIA’s Research Journey to unlock actionable AI guidance
Professional Services
Research Journeys
