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Using AI to Enhance Customer Revenue Expansion

Learn how AI can enhance customer expansion and drive revenue growth. In this Research Journey, discover strategies to improve operational efficiency and predict customer needs using generative AI and machine learning.
Customer Growth and Renewal
For executives
Jack Johnson
October 16, 2024

Enhancing Professional Services With AI

Discover key strategies for integrating AI into professional services operations to improve resource management, customer experiences, and gain a competitive edge. Learn how to embrace AI while effectively maintaining a human-centric approach.
Professional Services
For Department Leaders
Dave Young
October 8, 2024

Enhancing Education Services with AI: How to Improve Content and User Experience

Discover how AI transforms education services with real-world insights from industry leaders like Blue Prism and SAP. Learn practical AI strategies to enhance content creation, improve user experience, and drive operational efficiency.
Education Services
For Department Leaders
Maria Manning-Chapman
October 2, 2024

The Future of B2B Customer Engagement: How AI Is Transforming the Buyer-Seller Relationship

Discover how AI reshapes B2B sales by streamlining decision-making and enhancing customer success. Learn how businesses can leverage AI to make data-driven sales decisions and prevent churn while sales professionals adapt to strategic roles.
Cross-Functional
For executives
Thomas Lah
September 26, 2024

What are Field Services?

Field services refers to any work conducted at a customer site where your products are installed. For example, in the enterprise IT, industrial equipment, and healthcare technology industries, field services involves managing the installation, maintenance, or repair of hardware or equipment installed “in the field”.
Field Services
For managers
Roy Dockery
September 24, 2024

TSIA vs. Traditional Management Consulting and Analyst Firms

Discover how TSIA provides cost-effective, data-driven solutions tailored to optimize your business performance. Learn how TSIA differs from traditional management consulting and analyst firms to deliver actionable insights that drive measurable results for technology providers.
Cross-Functional
For executives
Thomas Lah
September 17, 2024

The Hard Truth About Mastering Change Management

Discover how to master change management in tech. Learn key strategies to embrace continuous change, foster accountability, and drive successful organizational transformations.
Cross-Functional
For executives
TSIA
September 12, 2024

Moving to a Professional Services Subscription Model

Subscription services is the new, appealing model for many professional services organizations. Delivering recurring revenue is considered higher value toward the overall valuation of the company.
Professional Services
For executives
Dave Young
September 11, 2024

Transforming Challenges into Success: A TSIA Member’s Journey With Braze

Discover how Braze, a leading customer engagement platform, overcame pricing and compliance challenges with the help of TSIA. Learn how leveraging TSIA's insights transformed their operations, enhanced pricing strategies, and drove business success.
Professional Services
For Department Leaders
TSIA
September 4, 2024

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