Welcome to the TSIA Blog
Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
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Building a Sustainable Digital Partner Channel
Achieving success in this new, digital ecosystem requires partner channels to adapt. Follow these best practices to reach new customers digitally.
CRO Council
For executives
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How to Grow Your Customer Base In House
Customer Growth is something that often gets ignored when it comes to strategy, but critical for growing revenue. Here are 5 best practices for in-house customer expansion.
Customer Growth and Renewal
For Department Leaders
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Best Practices for Service Offer Management
Service offer managers are increasingly expected to deliver services revenue growth with a healthy margin.
Offering Management
For executives
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Customer Success Is the Key to Digital Transformation
Let’s take a moment to understand the value the customer success data scientist brings in your journey for digital transformation.
Customer Success
For Department Leaders
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Moving from Quality Assurance to Quality Enablement
How is your organization managing the intricacies of process design, governance, and enablement?
Managed Services
For executives
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Updating and Optimizing XaaS Product Roadmaps
While XaaS value propositions are different from traditional value propositions, product management practices continue to follow the traditional approach in cloud native and newly transitioned XaaS businesses.
Offering Management
For executives
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Better Incorporate Third-Party Providers in Field Services
Outsourcing field services to third-party providers is a hot topic that’s here to stay. Read this blog post for guidance on how to do more with less.
Field Services
For Department Leaders