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Position title: Member Success Coordinator
Company: Technology Services Industry Association (TSIA)
Status: Full-Time Employee
Location: Rancho Bernardo – San Diego, CA 92127
Level: Experienced, Non-Manager, 1 – 2 years min
Job Category: customer success/support, CRM, administrative professional
Join the Industry Association that Leads the Tech Industry’s Fastest Growing Sector!
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology.
This is a Full-Time position located in San Diego, CA, with 100% company-paid Medical, Dental and Vision Insurance.
Association serving leading technology companies is seeking a Customer Success Coordinator. Position requires campaign management, customer support skills, and independent motivation to prioritize and see projects/tasks through to completion. This is a key member of the Customer Success team, responsible for facilitating key research efforts and providing general service and support to members to maximize the ongoing health, retention, and expansion of TSIA’s relationships with leading technology companies. The role provides a chance to join TSIA within a growing department with opportunities for future career growth. Candidate MUST be able to work independently with limited direction and supervision, while managing multiple complex projects simultaneously involving internal and external stakeholders. Previous experience with Gainsight, Salesforce.com, or another enterprise CRM software system is preferred. Must have reliable transportation.
The Technology & Services Industry Association (TSIA) is the world's leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities. TSIA’s membership community consists of over 40,000 executives from 96 countries and represents 80% of the Fortune 100 technology companies.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.