Customer Growth & Renewal
Research Report
The State of Expand Selling: 2021
Creating Your Plan to Expand Your Customers
Steve Frost
Former TSIA VP & Managing Director, Revenue Research and Advisory
January 29, 2021
Overview
If companies are going to increase XaaS and services revenues, they have to do more with their existing customers. They have to optimize their revenues between the time of the initial deal and the time of the renewal.