Welcome to the

Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
Subscribe to blog
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

The State of the Chief Revenue Officer 2024

Are you ready to unlock the future of sales in the AI-driven era? “The State of the Chief Revenue Officer 2024” is your essential guide to navigating this landscape. As a chief revenue officer (CRO) or top executive, you know the dawn of AI brings both challenges and unprecedented opportunities. This report is tailor-made for you, offering groundbreaking insights into more innovative sales strategies that will revolutionize your approach.
CRO Council
For executives
Steve Frost
April 3, 2024

TECHtonic Podcast: Customer Success and the Fight for Survival

Check out the latest episode of TECHtonic, the TSIA podcast. In this episode, you’ll learn all about recent trends in Customer Success from experts Thomas Lah and Stephen Fulkerson, TSIA’s VPs of Customer Success Research.
Customer Success
For Department Leaders
Thomas Lah
March 28, 2024

The State of Customer Growth and Renewal 2024

As 2024 unfolds, businesses like yours are navigating challenges, from the foggy forecasts of market conditions to the unpredictable waves of global geopolitical unrest. This year marks a critical juncture where the pursuit of profit collides with the imperative of revenue growth, pushing companies to the brink as they strive for profitable expansion amid tightening economic belts.
Customer Growth and Renewal
For executives
Jack Johnson
March 27, 2024

Transforming Support Services Career Planning for the Hybrid Work Era

During the pandemic, businesses worldwide seamlessly transitioned to remote work, showing remarkable resilience. According to a TSIA quick poll conducted in May 2020, a staggering 95% of organizations experienced minimal disruption to their operations. The future of work had arrived, and it was digital.
Support Services
For managers
Francoise Tourniaire
March 25, 2024

The State of Field Services 2024

Staying ahead of the curve is essential for business success in 2024. “The State of Field Services 2024” report delves into the crucial trends shaping the field services industry this year so that you have the insights you need to succeed.
Field Services
For Department Leaders
Vele Galovski
March 20, 2024

The State of Education Services 2024

Are you ready to dive into the latest insights shaping the education services sector? Look no further than the “State of Education Services 2024” report, which delves into the most relevant trends impacting education organizations today.
Education Services
For executives
Maria Manning-Chapman
March 19, 2024

The State of Support Services 2024

Are you looking for the key marketplace trends and critical capabilities in the technology industry that can help your support services organization thrive in 2024? Look no further. In the “State of Support Services 2024” report, you can gain access to the knowledge you need to steer your organization toward success in an era of transformation.
Support Services
For executives
Vele Galovski
March 14, 2024

Navigating Hybrid Work Training

Many organizations in today’s hybrid work settings also grapple with problems like keeping employees engaged, boosting productivity, and retaining talent. We believe that reimagining how and when team members receive training can effectively address these issues. In this article, we’ll share strategies that successful organizations employ to enhance training in a hybrid environment and support the transition back to the office for support services teams.
Support Services
For managers
Francoise Tourniaire
March 12, 2024

The State of Managed Services 2024

In our comprehensive “State of Managed Services 2024” report, we unravel pivotal moments from the past year, shedding light on the challenges that managed services members encounter to equip you with invaluable knowledge, enabling you to confront these challenges head-on and chart a course toward sustained success.
Managed Services
For executives
Luke Ronkowski
March 11, 2024

Oops, we've got nothing for that.

There are presently no articles for that query, kindly make a different selection or search a different keyword.